Title: Quality Liaison

Location: Mount Juliet, TN

Shift: 1st. 16 hours weekly

Hourly: $19.00-$20.00

Job Description

• Forms relationships with Customer Quality and Manufacturing teams
• Understands and adheres to safety guidelines in the production environment
• Proactively audits incoming material for potential issues
• Provides quick feedback of issues in Customer Facility to supplier, with details and pictures that can assist supplier in quickly containing and certifying product
• Ensures inspection processes are followed, certified product is quickly provided to production lines and clean points are communicated and monitored
• Initiates, trains personnel and helps coordinate containment/sort/rework when requested
• Verifies accuracy of containment data and inspection findings
• Maintains inventory of rejected parts for accurate RMA processing
• Works with customer to establish boundaries and samples for non-conformances.
• Creates Work Instructions and obtains Supplier/Customer approval for Containments to ensure effective inspections.
• Ability to negotiate with the customer on the Suppliers behalf to reduce PPM, Scrap and present the supplier’s position
• Can present basic root cause findings/countermeasure from supplier to Customer facilities and OEMs
• Attends Customer meetings, and provides feedback on clean points, part issue resolution, and data
• Provides on-site support, diagnostics, and professional responsibilities for all quality issues/concerns for customer
• Responsible for tracking customer concerns and analyzing data as a proactive step to continuous improvement
• Reports as necessary on changes in processes (internally and externally initiated) and on performance standards

Skills

Very experienced in manufacturing and quality field

Experience with Quality Tools and Methodologies

Extensive experience with Power Point and Creation of Excel Spreadsheets

High level understanding of the Suppliers commodity and their Manufacturing processes

Able to support root cause investigation at the Customer Facility

Experienced in Problem Solving

Understands Basic Quality Principles

Clear and Concise Communication

Responsiveness

INDQSS